Frequently Asked Questions & Answers

All Community/Resort Managers are required to attend.  Senior leaders, department heads, and other select Team Members from the Main Office will also be in attendance.

In addition to Sun Team Members, a variety of vendors and partners will be on site at the event.

Required attendees who may be unable to attend must request approval to be excused from the event.

Invitations for registration will be distributed via email in mid-February.

During the registration process, attendees will have the ability to extend their stay based on hotel availability.  Attendees will be prompted to provide credit card payment for any extensions to their hotel stay during the registration process.

Sun’s Events Team will attempt to honor extended air transportation dates, however attendees may be responsible for any differences in airfare.

Flights for attendees visiting the area as guest(s) of the Team Member are unable to be booked by Sun.

Though you may bring family member(s) or guest(s) with you, it is strongly discouraged during the dates of the conference.  Instead, guest(s) may wish to join you at the conclusion of the conference should you wish to extend your stay.

Guests will not be permitted to attend the conference, meals, or other activities associated with the event as attendance is restricted to registered attendees only.

You will be responsible for arranging your guest(s) travel details and their associated costs.

You will be provided with specific details on expenses related to the event and the process for obtaining reimbursement for approved expenses during the registration process.

As a general rule, you will be reimbursed for all necessary expenses related to the event.  It will be important for you to review the Event and Travel Reimbursement Agreement carefully to understand exactly which expenses will be approved for reimbursement.

Attendees who live within close proximity of our event venue will be permitted to drive to and from the event, and will be provided with reimbursement for mileage.  Fee(s) for on-site self-parking at the resort will be billed directly to Sun.

Any attendees who wish to drive to the event will not receive reimbursement for any mileage or travel-related fees in excess of 750 miles round-trip.

Reimbursement is not provided for rental cars or their related fees.  Rather, reimbursement is provided for mileage only in accordance with the details outlined in the Event and Expense Reimbursement Agreement.