Sunday
Afternoon arrivals and hotel check-in.
Monday
| 6:00 am – 8:00 am | Breakfast (at your leisure) | Hilton Garden Inn |
| 8:00 am – 8:20 am | Shuttle to Main Office | Hilton Garden Inn |
| 8:30 am – 10:00 am | Introduction and Welcome | Main Office – 1st Floor |
| 10:15 am – 12:00 pm | Communication Training | Main Office – 1st Floor |
| 12:00 pm – 1:00 pm | Lunch | Main Office – 1st Floor |
| 1:00 pm – 5:00 pm | Communication Training | Main Office – 1st Floor |
| 5:00 pm – 10:00 pm | Shuttle to Hotel and Dinner (at your leisure) | Hilton Garden Inn |
Tuesday
| 6:00 am – 8:00 am | Breakfast (at your leisure) | Hilton Garden Inn |
| 8:00 am – 8:20 am | Shuttle to Main Office | Hilton Garden Inn |
| 8:30 am – 11:30 am | Communication Training | Main Office – 1st Floor |
| 11:30 am – 12:15 pm | Operations Training | Main Office – 1st Floor |
| 12:15 pm – 1:00 pm | Lunch | Main Office – 4th Floor |
| 1:00 pm – 5:00 pm | Operations Training | Main Office – 4th Floor |
| 5:00 pm – 10:00 pm | Shuttle to Hotel and Dinner (at your leisure) | Hilton Garden Inn |
Wednesday
| 6:00 am – 8:00 am | Breakfast (at your leisure) | Hilton Garden Inn |
| 8:00 am – 8:20 am | Shuttle to Main Office | Hilton Garden inn |
| 8:30 am – 12:00 pm | Operations Training | Main Office – 4th Floor |
| 12:00 pm – 1:00 pm | Lunch | Main Office – 4th Floor |
| 1:00 pm – 5:00 pm | Operations Training | Main Office – 4th Floor |
| 5:00 pm – 8:00 pm | Shuttle to Team Dinner | Buddy’s Pizza |
| 8:00 pm | Return to Hotel | Hilton Garden Inn |
Thursday
| 6:00 am – 8:00 am | Breakfast (at your leisure) | Hilton Garden Inn |
| 8:00 am – 8:20 am | Shuttle to Main Office | Hilton Garden Inn |
| 8:30 am – 12:00 pm | Operations Training | Main Office – 4th Floor |
| 12:00 pm – 1:00 pm | Lunch | Main Office – 4th Floor |
| 1:00 pm – 5:00 pm | Operations Training | Main Office – 4th Floor |
| 5:00 pm – 10:00 pm | Shuttle to Hotel and Dinner (at your leisure) | Hilton Garden Inn |
Friday
| 6:00 am – 8:00 am | Breakfast (at your leisure) | Hilton Garden Inn |
| 8:00 am – 8:20 am | Check out of hotel and Shuttle to Main Office (after training on this day, you will be traveling home) | Hilton Garden Inn |
| 8:30 am – 1:00 pm | Operations Training | Main Office – 4th Floor |
| 1:00 pm | Boxed lunch provided | Main Office – 4th Floor |
| 1:00 pm | Shuttle to Airport |